Shipping Policy — RootRitual

At RootRitual, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan.

Processing Time

All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery times:

📦 Major Cities: 3–5 business days
📦 Other Areas: 5–7 business days

Please note that delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

We offer standard delivery across Pakistan.

🚚 Shipping charges will be calculated at checkout based on your location and current promotional offers.

Order Confirmation & Tracking

Once your order is confirmed, you will receive an order confirmation message.
After dispatch, tracking details may be shared through SMS, email, or WhatsApp where applicable.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) all across Pakistan for your convenience.

Please ensure your contact information and shipping address are entered correctly to avoid delays.

Failed Deliveries

If a delivery attempt fails due to incorrect address details, unavailable customer response, or refusal to accept the parcel, RootRitual reserves the right to cancel the order.

Delays

While we strive to deliver all orders on time, delays caused by weather conditions, courier services, or public holidays may occasionally occur.

Need Help?

For any shipping-related questions or support, feel free to contact our customer support team through our official social media pages or website contact form.

Thank you for choosing RootRitual 🌿